Legal & Privacy
Privacy Policy
Effective date: February 24th, 2024
Peakpulse ("Peakpulse", “we”, “us” or “our”) respects your privacy. When it comes to your personal information, we believe in transparency, not surprises. That's why we’ve set out here what personal information we collect, what we do with it and your choices and rights.
By using any of Peakpulse's Services, you confirm you have agreed to the Terms of Service and read and understood this Privacy Policy.
Certain jurisdictions require us to provide you with specific additional information. Please see this page for such additional information if you are in: (I) California; or (II) Virginia, Colorado, Connecticut or Utah.
1. Some key terms
In our Privacy Policy, when we refer to “Users”, we mean our customers who use our Services, including visitors to our sites. We explain who we are in the “Who is Peakpulse?” section below. The users, visitors and customers of our Users' sites are “End Users”. Any other capitalized terms not defined in this Privacy Policy have the meanings in our Terms of Service.
2. How does this Privacy Policy apply?
This Privacy Policy describes what we do with personal information that we collect and use for our own purposes (i.e., where we are a controller), such as your account information and information about how you use and interact with our Services, including information you submit to our customer support as well as certain information relating to your End Users, such as, if applicable, End User information. This Privacy Policy does not apply to personal information of our employees or job applicants (except to the extent employees or job applicants are Users). This Privacy Policy also includes the right to object to certain types of processing we carry out (see Section 7 below to find out more).
We use cookies and similar technologies.
With respect to personal information in Peakpulse's possession, we play a few different roles under global data privacy laws. In order to understand your and Peakpulse's obligations, it's important to understand the difference between Peakpulse Controlled PI and User Controlled PI.
“Peakpulse Controlled PI” means personal information for which Peakpulse determines the purposes and means of processing. This Privacy Policy only addresses Peakpulse Controlled PI.
“User Controlled PI” means personal information for which a User determines the purposes and means of processing. For User Controlled PI, Peakpulse acts as a data processor, service provider or similar term under applicable law. User Controlled PI includes User Content and End Users' personal information described in Section 12 that we host and process on behalf of our Users. Our Users tell us what we do with User Controlled PI on our Users' instructions. Our Users are responsible for ensuring that their collection and processing of User Controlled PI complies with applicable law.
We explain below how we collect and use Peakpulse Controlled PI and your rights. If you are an End User of one of our User's sites and want to know how a User handles your information, you should check the site's privacy policy.
3. Personal information we collect
We collect various personal information regarding you or your device. This includes the following:
Information you provide to create an Account, specifically email address, first name and last name.
Information you provide if you sign up for Paid Services. For most Paid Services, this will include your billing address as well as a portion of your payment information which is provided to us from our payment processor (such as the last four digits, the country of issuance and the expiration date of the payment card).
The emails and other communications that you send us or otherwise contribute, such as customer support inquiries or posts to our customer message boards or forums. Please be aware that information on public parts of our sites is available to others.
Information you share with us in connection with surveys, contests or promotions.
Information from your use of the Services or, where you are an End User, from your use of Users' sites. This includes: IP addresses, preferences, web pages you visited prior to coming to our or our Users' sites, information about your browser, network or device (such as browser type and version, operating system, internet service provider, preference settings, unique device IDs and language and other regional settings), information about how you interact with the Services and our Users' sites (such as timestamps, clicks, scrolling, browsing times, searches, transactions, referral pages, load times, and problems you may encounter, such as loading errors).
Information we get from our partners to support our marketing initiatives, improve our Services and better monitor, manage and measure our ad campaigns, such as details about when a partner of ours shows you one of our ads on or via its advertising platform.
Other information you submit to us directly or through Third Party Services if you use a Third Party Service to create an Account (based on your privacy settings with such Third Party Service).